Terms of Service

By downloading, accessing, or using HAVI (“HAVI”, “we”, “us”, or “our”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree to these Terms, do not use HAVI.

HAVI is operated by ZAID ALDOUSARI under the HAVI brand.

These Terms apply to all visitors, users, and others who access or use the service, whether signed in or browsing as a guest.

HAVI is an AI-powered cooking assistant. It helps you decide what to cook using the ingredients you already have. You can photograph your refrigerator, freezer, pantry, or cabinets, and HAVI uses AI vision to identify the visible ingredients. You then confirm or edit the recognised items, and HAVI recommends recipes you can make with what you have.

You can also tell HAVI what you want to cook by searching for a dish or cuisine, and it will show you what you can make and what you are missing. HAVI is provided for personal, non-commercial culinary use.

You may use parts of HAVI as a guest without creating an account. To save your kitchen inventory, saved recipes, preferences, and scan history across devices, you must create an account.

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. If you believe your account has been compromised, contact us immediately.

You must provide accurate, current information when creating an account and keep it updated. We reserve the right to suspend or terminate accounts that provide false or misleading information.

Recipes, recipe suggestions, ingredient substitutions, and cooking guidance provided by HAVI may be generated or adapted by artificial intelligence. AI-generated content may be incomplete, incorrect, or unsafe, and should not replace professional culinary or dietary advice.

You are responsible for reviewing all recipes before cooking, checking cooking times and temperatures, verifying that ingredients are safe for your dietary needs, and using your own judgement. We do not guarantee that any recipe will produce a specific result or be suitable for your situation.

HAVI uses AI vision to identify ingredients from your photos, but recognition is not perfect. It may misidentify items, miss items that are not clearly visible, or fail to detect an item entirely. Lighting, photo quality, packaging, and overlapping objects all affect accuracy.

You are responsible for reviewing and confirming the recognised ingredients before relying on them. HAVI’s recommendations are only as accurate as the ingredient list you confirm. Do not rely on HAVI as your sole source of information when food allergies, intolerances, or dietary restrictions are a concern.

When you scan your kitchen, you upload photos of your food and kitchen spaces. You retain ownership of your photos. By uploading a kitchen photo, you grant HAVI only the limited permission needed to transmit and process that photo in order to provide the HAVI feature you requested — ingredient recognition and the related recipe recommendations. HAVI does not claim ownership of your photos.

You represent that you have the right to upload the photos you submit and that doing so does not violate anyone else’s rights. Do not upload photos that include other people’s faces or private documents, or content that is unlawful, offensive, or infringes third-party rights.

HAVI does not share your kitchen photos with other users and does not use them to train external models. HAVI does not persistently store kitchen photos in its own storage system. Your scan history may record the scan date, the number of photos and the detected ingredient names, but it does not contain the kitchen images. See our Privacy Policy for details.

HAVI AI features run on HAVI Credits — digital units consumed when an AI action (such as a kitchen scan or an Ask HAVI answer) completes successfully. Credits reach your account in two ways: as the allowance included with a subscription, or as a one-time credit pack you buy. Subscription allowances reset according to your subscription cycle and do not roll over. Purchased one-time credit packs do not expire. Balances are tracked on our servers.

HAVI currently offers one-time credit packs of 10 Credits for $0.99, 60 Credits for $4.99 and 120 Credits for $9.99, and two monthly subscriptions: HAVI Plus at $3.99 per month and HAVI Pro at $7.99 per month. We may change plan features, prices and credit allowances; changes to your subscription take effect at the start of your next billing cycle.

When paid subscriptions are enabled, payments are processed through our payment provider. By subscribing you authorise us to charge the displayed price for each billing cycle until you cancel. You can cancel at any time and retain access until the end of the current cycle.

Refunds are handled case by case, as described in our Refund Policy. If you believe you were charged in error, contact us with your account details within a reasonable time of the charge. We are not obligated to provide refunds for partially used billing periods except where required by law.

You agree not to misuse HAVI. This includes attempting to access accounts or data you are not authorised to access, interfering with or overloading the service, reverse-engineering or scraping the recipe catalogue, using HAVI for any commercial purpose without permission, or uploading harmful or unlawful content.

You also agree not to use HAVI to make decisions where accuracy is safety-critical — such as medical or allergen decisions — without independent verification from a qualified professional.

The HAVI name, logo, app design, software, and curated recipe catalogue are protected by intellectual property laws. You may not copy, redistribute, or rebrand them without our written permission.

Recipes sourced from third parties retain their original attribution. Where a recipe credits an external source, that attribution must be preserved if you share it. You may print or share recipes for personal, non-commercial use.

HAVI integrates with third-party services for authentication, AI vision, image search, and payments. We do not control these services and are not responsible for their availability, accuracy, or practices.

Your use of third-party services is also subject to their own terms and privacy policies. We are not liable for any issues that arise from your use of third-party services.

HAVI is provided “as is” and “as available” without warranties of any kind. We do not warrant that the service will be uninterrupted, error-free, or that AI results will be accurate or safe. Use HAVI at your own risk.

To the fullest extent permitted by law, HAVI and its suppliers are not liable for any indirect, incidental, or consequential damages arising from your use of the service, including illness, injury, property damage, or financial loss resulting from following a recipe or acting on an AI suggestion.

You can delete your account and associated data at any time from the Account settings. Upon deletion, your kitchen inventory, saved recipes, preferences, and scan history are removed.

We may suspend or terminate your access if you violate these Terms, misuse the service, or where required to protect other users or the service. Provisions that by their nature should survive termination — including intellectual property, disclaimer, and limitation of liability — remain in effect.

How we collect, use, store, and delete your data is described in our Privacy Policy, which is part of these Terms. By using HAVI you consent to the data practices described there.

We may update these Terms as HAVI evolves. When we make material changes, we will update the “Last updated” date and, where appropriate, notify you in the app.

Continued use of HAVI after changes take effect means you accept the updated Terms. If you do not agree, you should stop using the service and delete your account.

Operator: ZAID ALDOUSARI

Contact: support@havicook.app

If you have questions about these Terms, your account, or HAVI generally, contact us at support@havicook.app.

We aim to respond to reasonable enquiries within a reasonable time. For legal notices, use the same address with a clear subject line.